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Frequently Asked Questions

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Yes — cancel from your Billing settings in one click. No lock-in, no fees. You keep full access until the end of your current billing period.

Credits power AI agent tasks and manual audit questions. Each plan renews credits monthly. Need more? You can purchase a credit pack anytime from your Billing page.

Manual audits = you answer the questions yourself using our structured UX framework. Agent audits = our Claude-powered AI visits your site autonomously, captures screenshots, and answers every question on your behalf.

Yes. All paid plans come with a 14-day money-back guarantee. If you're not satisfied, contact support within 14 days of your first payment for a full refund — no questions asked.

Audit data is stored in your account only. We run on self-hosted infrastructure, GDPR-ready, with no third-party data processors. Your data never leaves the platform.

Yes. Upgrades take effect immediately (prorated). Downgrades apply at the start of your next billing cycle. You can change your plan anytime from your Billing settings.

Yes — for teams that need SSO, on-premises deployment, custom analyzers, or high-volume credit packs. Contact sales at [email protected] to discuss your requirements.

We accept all major credit and debit cards (Visa, MasterCard, American Express) via Stripe. All transactions are SSL-encrypted and PCI-compliant.

Corporate websites, landing pages, e-commerce stores, and OTT/streaming platforms. Free plan gives a demo preview across all types; paid plans unlock full audits for the platform types included in your tier.