SaaS & Web App UX Audit
Audit the onboarding, dashboards, and pricing pages your activation depends on.
Generic UX audits don't know what an empty state should look like, or why your pricing page bounces. UXAudit.Now ships 250+ SaaS-specific guidelines built from observing real users on real product surfaces.
250+ research-backed guidelines · 5 min audits · No SDK, no code snippets
What we audit on SaaS & web apps
The SaaS UX failures we catch most often
Empty states that hide the next best action
New users hit a dashboard with no data and no clear path forward. We flag missing zero-state guidance, sample-data offers, and CTA hierarchy in empty views.
Pricing page tier-comparison fatigue
Feature matrices that go 20 rows deep without grouping or anchor differentiation. The audit scores feature-matrix readability, anchor pricing, and the 'why this tier' clarity.
Dashboard signal density misaligned with usage
Power-user metrics buried, novice metrics overweighted (or vice versa). We check whether your dashboard's first-screen signals match what each user role actually needs.
SSO and team-invite buried in settings
Enterprise buyers can't find SSO. Team-invite is 3 clicks deep. We score discoverability of the surfaces that move you from solo to team adoption.
SaaS UX audit — FAQ
Do you audit authenticated areas of my app?
Yes — the AI Audit Agent supports authenticated audits on Pro and above. Provide test credentials, and the agent will run an authenticated flow. Public marketing + pricing pages don't need any credentials.
Will the audit help with onboarding completion rates?
Onboarding flow is one of our deepest SaaS guideline clusters. The report flags drop-off-risk steps, missing affordances, and patterns we've seen lift completion 20–40% on similar products.
Can I audit a B2B SaaS with a complex dashboard?
Yes. The 250+ SaaS guidelines explicitly include dashboard hierarchy, drill-down patterns, and data-density best practices. We've audited everything from analytics platforms to ERP-style tools.
How is this different from a user-testing tool like Maze?
Maze tests specific tasks with recruited users — great signal, slow. UXAudit.Now scores your surfaces against 250+ research-backed patterns in 5 minutes. They're complementary: audit first to fix known patterns, then user-test what remains.
Related platforms & solutions
Stop guessing. Start auditing.
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